Privacy policy

1. Introduction

Welcome to Paramount Flooring Limited (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://paramountflooring.co.uk (the “Website”).

If you have any questions about this policy, please contact us at:

Paramount Flooring Limited
Unit 10, Park Farm, Inworth Road, Kelvedon, CO5 9SH
Email: info@paramountflooring.co.uk
Tel: 01206 413 001

2. Information We Collect

We collect and process the following types of personal data:

Personal Information: Name, email address, phone number, company name, and other details provided when contacting us or requesting a quote.
Transaction Data: Details of services you purchase from us.
Technical Data: IP address, browser type, time zone settings, and device information.
Usage Data: Information on how you use our Website, such as pages visited and time spent on each page.
Marketing Preferences: Preferences regarding receiving marketing communications from us.

3. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and provide customer support.
To process orders and manage contracts.
To improve our Website and user experience.
To send relevant updates, promotions, or service notifications (where consent has been provided).
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on:

Contractual Necessity: When processing is required to fulfil a contract with you.
Legitimate Interests: For business improvement, fraud prevention, and security.
Legal Compliance: Where processing is required by law.
Consent: Where you have provided explicit consent (e.g., marketing communications).

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, IT support, marketing providers).
Legal Authorities: Where required by law or for fraud prevention.
Business Transfers: In the event of a merger, sale, or acquisition of business assets.

6. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing based on legitimate interests.
Withdraw consent where processing is based on consent.
Request data portability where applicable.

To exercise your rights, please contact us at info@paramountflooring.co.uk.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings..

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: